Ohio Division of Real Estate All Programs UPDATE

Posted on: March 23rd, 2020 by RAGC Team No Comments

Ohio Division of Real Estate All Programs UPDATE

The Division of Real Estate & Professional Licensing (Division) would like to update all of our programs impacted by COVID-19. As you know, we are experiencing a national health crisis that is affecting our ability to provide customer service at our expected level of excellence. Currently the Division has postponed walk-in services and will no longer accept walk-in customers to help stop the community spread of COVID-19. Additionally, many of our staff are working remotely. We ask for your patience as we continue to prioritize processing applications and issue licenses. Please note that a large majority of the Division services are available online https://www.com.ohio.gov/real/default.aspx . Here is the latest guidance we can provide as of March 20:

Operational Priorities
The Division is adjusting our operational priorities due to COVID-19. We will continue to process applications and issue licenses according to the priorities below. Additionally, we will soon issue guidance on renewals due between March 1, 2020 through a date to be determined that are received in our office after the due date. If your renewal is due any time in the next 60 days and you have completed all 30 hours of CE at least 14 days before your due date, please use our online service to renew. Unable to renew online? Please mail your renewal to:

Ohio Department of Commerce
Division of Real Estate and Professional Licensing
77 South High Street, 20th Floor
Columbus, OH 43215-6133

Operational Priorities Due to COVID-19

  1. All credential renewals
  2. Real Estate license transfers/reactivations
  3. Federally required appraiser and AMC transactions
  4. New license applications (NOTE: many fingerprinting vendors are closed or closing)
  5. Credentials printed and mailed when practicable

To see if your license has been issued, is active, or has been transferred per your request click here.

Homeowner Assistance Options
Hardship programs are in place for homeowners impacted by COVID-19 and struggling to make their mortgage payments. The Federal Housing Finance Agency (FHFA) is offering those who have been directly or indirectly affected by coronavirus to reach out to their mortgage provider as soon as possible.

As the Consumer Financial Protection Bureau advises, “you can find the number for your mortgage service on your monthly mortgage statement or coupon book.”

If you have mortgages with Fannie Mae and Freddie Mac, they have their own dedicated webpages for homeowners, with online tools for determining if your mortgage is owned by Fannie Mae or Freddie Mac:

Fannie Mae: Coronavirus (COVID-19) Help

Freddie Mac: Extending Help to Homeowners Impacted by COVID-19

Additionally, the FHFA has established a dedicated webpage with relevant updates and resources available here.

Real Estate, Appraiser and Home Inspector License Exam Candidates’ Guidance

In light of the COVID-19 pandemic, our license examination vendor, PSI, has communicated plans to close all of the testing sites in Ohio and across the country as of, March 19, 2020 through April 13, 2020.

Therefore, candidates should not report to Test Centering sites. The latest information on PSI’s operational updates and rescheduling procedures can be found here.

Appraiser/AMC Guidance

Ohio’s real estate appraisers and appraisal management companies may follow The Appraisal Foundation’s COVID-19 page for guidance on questions and concerns:            http://www.appraisalfoundation.org/iMIS/TAF/Coronavirus_and_Appraisers.aspx

Cemetery Guidance
At this time, we have no indication that there is any imminent action to postpone funerals or burials. Governor DeWine and ODH Director Dr. Action have created a new website for you to obtain real-time information about the virus. The U.S. Department of Labor (DOL) has also updated their website with information on COVID-19. Specific information for Deathcare Workers and Employers can be found towards the bottom of the DOL page.

As we all continue to navigate this new world with all of our credentialed professionals, please take steps to stay safe. The Division asks for your patience during this difficult time as we work through this public health emergency to respond to your needs. We will continue to follow the guidance of Governor DeWine in the coming days and weeks and will be in touch with updates surrounding all of our programs. Feel free to contact the Division at 614-466-4100 or [email protected].

Ohio Coronavirus

Cybersecurity and Infrastructure Security Agency (CISA)

Center for Disease Control and Prevention

World Health Organization