The Cincinnati Area Board of REALTORS® has a Citation System in place for specific acts cited in a formal complaint that constitute a violation of the Code of Ethics and have been identified as not always needing to be resolved via the formal hearing process (which typically takes several weeks).
This system provides complainants and respondents an efficient resolution to the complaint and provides an expedient manner in which to process the complaint. This process is voluntary on the part of the REALTOR®, who has the option to decline the citation and proceed with the remaining options on any citable offense.
The benefit to the Citation System is that in cases where a REALTOR® accepts that a mistake has been made, they can forego a formal hearing, which necessitates preparation time and participation in a hearing, and resolve the matter by fulfilling the sanction established for that infraction.
And, for those who do not believe a violation has occurred, a due process hearing remains available to the member.
Sign in at CABR.org for details on the Citation System.